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HOW TO RESET ZBRUSH TRIAL UPDATE
HOW TO RESET ZBRUSH TRIAL SOFTWARE

In that case, click the Deactivate button and remove your previous activation from your key.

When the web page opens, you may be told that no activations are available, and not be able to select your license key.

Activate again like normal, using your Pixologic ID.

You will now be prompted to reactivate.

Launch your copy of ZBrush or ZBrushCore.

The deactivation will credit to your license immediately so that you will be able to activate again without issue. This is necessary in case the error was caused by your computer ID changing due to operating system updates.

(Recommended) Log into your account at My Licenses and request deactivation of this copy of the software.

Run that program and click the Reset button found at the lower left corner of its window. Within that folder you will see a program called Pixologic License Manager. Do this by first closing the ZBrush Trial and then browsing to the ZBrush folder on your computer.

Confirm when warned that you should only do this at the instruction of Support. If your Trial has expired, you will need to reset the licensing system.

At the lower left corner of the Manager window, click the button to Reset.

Note: In earlier versions than ZBrush 2019.1 it was called Pixologic Deactivation Manager instead.

(If you receive an side-by-side configuration error, see here.)

Run the Pixologic License Manager, which you will find there.

For example C:\Program Files\Pixologic\ZBrush 2021.

HOW TO RESET ZBRUSH TRIAL SOFTWARE

With your software closed, go to the ZBrush or ZBrushCore folder.Any other button will fail to clear out the corrupt license information and the error will persist. Important: In step 3, you MUST click the "Reset" button. If you try to use your Pixologic software and are given a message that the license is corrupt, please close the application. What is happening is that your machine's digital thumbprint has changed, making ZBrush think that this is a different computer even though it is physically still the same machine.

HOW TO RESET ZBRUSH TRIAL UPDATE

This will normally happen if you reinstall the software on your computer, or if you update that machine's operating system (such as going from Windows 8 to Windows 10). Under certain circumstances, your license for your Pixologic software can become corrupted.